For help with a shop website, account, privacy request, plan payment or a product listing, email us at email.frq@gmail.com. Include the shop name or order reference when relevant. Please leave passwords, one-time codes and full payment details out of your message.
Orders and returns
For a counter purchase, contact the shop shown on your receipt first. The shop handles the sale and its return decision. If a listing appears misleading or you cannot reach the shop, tell us at email.frq@gmail.com and include the shop link and a short description.
Privacy and account help
Use the privacy controls in your account to stop personalization or clear browsing interests. To request access, correction or deletion of other account data, email email.frq@gmail.com from your registered address or tell us your registered phone number so we can verify the request.
Business and legal enquiries
Merchants can use the same address for storefront, billing and plan questions. If your request concerns a legal notice, put “Legal notice” in the subject line. We will confirm receipt and explain the next step.